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Enhance your business sales approach to build lasting relationships and achieve better results through consultative selling.

Consultative Selling Skills 

Who is this for? 

  • Sales professionals looking to improve their techniques

  • Sales managers and team leaders

  • Business development executives

  • Anyone involved in customer-facing sales roles

What will they gain? 

  • Techniques for consultative selling

  • Strategies to build trust and rapport with clients

  • Skills to identify and address customer needs

  • Improved ability to close sales effectively

What To Expect From this DSTC workshop  

Workshop Details 

Workshop Title: Consultative Selling 

Duration 1 to 2 days 

Course Leaders: 1 facilitator 

Number of Participants: max 12-15

Professional actors :Highly Recommended 

Learning Outcomes:

  • Master consultative selling techniques: Learn techniques for building relationships and providing solutions that meet customer needs.

  • Build trust and rapport: Develop strategies to establish and maintain trust and rapport with clients.

  • Identify customer needs: Enhance your ability to ask the right questions and listen actively to understand customer needs.

  • Provide tailored solutions: Learn how to present solutions that are specifically tailored to address the customer’s unique challenges and goals.

  • Close sales effectively: Gain skills to confidently close sales and secure commitments from customers.

  • Adapt selling style: Use MBTI to identify your selling style and adapt it to different customer personalities and preferences.

  • Enhance communication skills: Improve your verbal and non-verbal communication to engage and persuade customers.

  • Handle objections: Develop techniques to address and overcome objections effectively.

Workshop  Overview 

Participants will explore the principles of consultative selling, focusing on building relationships and addressing customer needs to drive sales. The workshop will incorporate the Myers-Briggs Type Indicator (MBTI) questionnaires, delivered by certified MBTI practitioners, to help participants understand their selling style and how to adapt it to different customer personalities. Through interactive exercises, role-plays with professional business actors, and discussions, participants will develop practical skills to engage clients, uncover their needs, and provide tailored solutions that lead to successful sales outcomes.

Post workshop 

Access to training resource members area for self-directed learning with follow-up coaching emails for 6 weeks after the workshop. This will include on-the-job exercises and suggested self-directed learning to ensure maximum retention of learning.

Other related workshops and services
Click on the jigsaw peices  

Negotiation skills 
Telephone Sales skills 
Back to areas we cover 
Presenting With Impact 
Train the Trainer 
Business Story Telling 
Selling on a
virtual platform
Our Actors your facilators
its time for a conversation

Why are we the right fit for you?

Customised Course Curriculum
Business Actors and Facilitators
27+ Years of Expertise
Self Directeted Learning resource  

Don't believe us, hear it from our particpants

"Debra has an astounding gift for getting very quickly to the customer’s needs. She takes the time to understand the exact needs and comes up with innovative ways to stimulate the teams. She stands out from the crowd."

Rita Snaddon


It’s time to Unleash Your Team's Potential With Our Transformative Workshops!

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