
Workshop title: Negotiation Skills
2-day workshop: Facilitator and 2 actors
Who is it for: Staff involved in selling products or in concluding cross party agreements.
Number of participants: Max 15 (can be increased with extra resource)
Pre-work:
Course overview: This is a thoroughly practical two-day workshop. It will provide a clear method for handling the complexity and dilemmas of everyday sales bargaining. It uses the images of red, blue and purple to identify a whole range of negotiator’s behaviours and links these to the four phases common to all negotiations; – prepare, debate, propose and bargain.
Learning outcomes:
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Skills needed in negotiation
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Understand the key principles and stages in negotiation
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Know how to prepare and what to trade
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Be prepared to handle the challenges, objections and conflict of negotiation
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Know how to handle dirty tricks
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Have the communication skills required to understand the buyers interests
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Having the confidence to Stand firm, selling value and benefits
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Understand the attitudes, beliefs and behaviours of negotiators
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Be able to Close the negotiation
Post workshop to embed learning: All participants will take part in an e coaching program for 6 weeks after the workshop. This will consist of on the job exercises and suggested self-directed learning to ensure maximum retention


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