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Inspiring behavioural
change since 1999

Empowering Teams with Dynamic Training and Development

Welcome to DSTC, your premier destination for comprehensive training and development solutions. At DSTC, we are committed to transforming the way individuals and organisations approach learning and growth. Our extensive range of programmes is designed to equip your team with the skills necessary for personal and professional success. Whether you are looking to enhance leadership abilities, improve communication, or foster a more inclusive workplace, DSTC offers tailored training to meet your needs.

Our Mission and Vision

At DSTC, our mission is to empower individuals and organisations by providing exceptional training and coaching services. We believe in promoting personal and professional growth through innovative, engaging, and effective methods. Our vision is to transform training and development, making it as engaging and impactful as possible.

Leadership &
Management Training

Communication and Self-Awareness 

Diversity, Equity, and Inclusion (DEI) 

Customer Service Training

Sales and Negotiation Skills Training

Team Building and Collaboration Training

Presentation Skills Training

Comprehensive Training Programmes

  • Overview: Our leadership and management training programmes are designed to develop essential skills such as strategic thinking, decision-making, and team management. We focus on enhancing the capabilities of both aspiring leaders and seasoned managers.

  • Overview: Effective communication and self-awareness are critical for professional success. Our courses cover a range of topics, including presence and impact, developing a growth mindset, assertiveness at work, and conflict resolution.

 

  • Overview: Our DEI programmes aim to create a more inclusive workplace by fostering respect and understanding among team members. We provide training on equity, inclusion, and the importance of diverse perspectives.

  • Overview: Exceptional customer service is vital for business success. Our customer service training equips your team with the skills to handle difficult situations, improve customer satisfaction, and build loyalty.

  • Overview: Enhance your sales performance and negotiation skills with our targeted training programmes. Learn advanced techniques to close deals effectively and build strong client relationships.

  • Overview: Our team building programmes focus on improving collaboration, communication, and overall team performance. We help teams develop a cohesive and productive work environment.

  • Overview: Develop your presentation skills to captivate audiences and deliver impactful messages. Our training programmes focus on enhancing public speaking, creating engaging content, and boosting confidence in presentations.

Innovative Training Methods

At DSTC, we utilise dynamic and theatrical techniques to deliver engaging and effective training. Our methods include role-play, simulations, storytelling, and interactive activities, ensuring that participants are fully engaged and can apply their learning in real-world scenarios.

1. Role-Play and Simulations

  • Overview: These methods allow participants to practice and refine their skills in a safe and controlled environment. Role-play and simulations are particularly effective for developing communication, negotiation, and conflict resolution

“What we learn with pleasure we never forget”

– Alfred Mercier

customer service training and sales training delivered to Stena Ferries
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Success Story - StenaLine

Stena Ferries are passionate about giving their customer’s the best experience and recognise it’s an emotional journey where little things make a massive difference. 

Find out how Dramatic Training Solutions helped Stenna Ferries to maintain their 5 key service promises here or see more of our success stories 

FAQ

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Schedule your FREE no-obligation consultation with one of our trained experts

Call us on 0345 257 1966 or fill in our short contact form 

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